At North Yorkshire Council we pride ourselves on the service provided at the household waste recycling centres (HWRC), which are managed by contractors Yorwaste on our behalf. Your views are important to us and are essential to ensure we are meeting your needs and continually improving the service.
You will provide practical support to people during incidents, such as making refreshments at rest centres, delivering information to households, or simply being a friendly face.
There is no obligation to offer a regular commitment, but we will notify you when there is an incident and if you are able to help, you can confirm to us by text message. We will also provide you with appropriate training, awareness sessions and keep in regular contact.
Reading our privacy notice will help you understand how and why we process your personal data.
All questions are optional. Please skip any that you do not want to answer. Your responses to this survey are completely anonymous.
Please do not include any personal identifiable information about yourself or someone else in your responses.
We may use corporate-approved artificial intelligence tools (such as Microsoft Copilot) to assist with analysing anonymous free-text responses. This process helps us identify themes and improve our services. No personal data is used in this analysis. The information you provide is stored within our secure environment, which is held within the United Kingdom and is not used for training Microsoft models.